Privacy Policy

1. Introduction

Welcome to Sugarizz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or use our cookie delivery services.

2. Information We Collect

2.1 Personal Information

When you place an order or contact us, we collect:

• Full name
• Email address
• Phone number
• Delivery address
• GPS coordinates (for delivery zone verification)
• Payment information

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website

3. How We Use Your Information

We use your information to:

• Process and fulfill your cookie orders
• Verify delivery zones and calculate delivery charges
• Provide customer support
• Improve our website and services
• Send promotional offers and updates (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent (where applicable)

To exercise these rights, contact us at sugarizz1000@gmail.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 3 years for business and tax purposes.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: